Electrical Field Services

Troubleshooting

Rapid Problem Resolution and Power Restoration

In times of power outages, the urgency of problem-solving and swift power restoration cannot be overstated. NEI comprehends this imperative and possesses the requisite field experience and broad knowledge base to promptly troubleshoot and restore power. We are poised to mobilize swiftly and provide remote assistance to pinpoint the root cause of the issue, guiding you through the necessary steps. In essence, NEI serves as a dependable extension of your team.

For recurrent power interruptions, NEI conducts exhaustive reviews and root cause failure analyses (RCA or RCFA) to unveil the underlying issues. We dispatch our experts to your facility, gather data meticulously, and employ analytical techniques such as the 5 Whys or Fishbone to provide you with a comprehensive report, replete with specific action items. Our overarching objective is to diagnose and rectify costly issues, thereby ensuring a stable and reliable power supply.

Commissioning

Engineering Confidence, Commissioning Excellence

NEI is well versed in performing both maintenance and acceptance testing on a wide variety of equipment, and our expertise extends beyond these areas to encompass comprehensive commissioning services.

NEI stands out in the realm of commissioning, offering services that extend beyond industry standards. Proper commissioning plays a pivotal role in minimizing errors during the installation of new equipment. This task, often laden with complexities involving reliability, safety, and adherence to standards, is where NEI excels. Our commissioning services instill confidence that your designs align perfectly with the necessary requirements while setting a robust benchmark for future reference.

Experienced Commissioning Team

Our team of experts boasts an intimate familiarity with established standards and battle-tested processes. We are not content with mere checkbox verification; our commitment is to deliver solutions that seamlessly align with the original design intent. Furthermore, NEI’s commissioning engineers are well-prepared to engage in design work and validate design accuracy, providing you with a comprehensive, end-to-end solution.

Comprehensive Commissioning Services

At NEI, we offer a comprehensive suite of commissioning services, covering a wide range of aspects including:

Relay testing

Reliable Relay Testing Expertise

As relay technology advances, our relay testing expertise becomes increasingly vital. At NEI, we go beyond standard installation testing. We perform in-depth relay bench tests, assess protection philosophies, and craft precise test plans to ensure reliable relay performance. If necessary, we can even fine-tune settings during testing.

Our Relay Testing Services Include:

• Bench testing of microprocessor, electromechanical, and solid-state relays
• End-to-End Testing
• Fault Simulations
• Protection System Evaluation
• IEC 61850 Compliant Testing
• NERC Compliance Testing

Choose NEI for your relay testing needs, and benefit from our meticulous approach to guarantee the dependability of your relay systems.

Additional Services

• Circuit Breaker & Switch Testing
• Transformer Testing
• Equipment Testing